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Snow Leopard 10.6 Compatibility News

We have informally tested EndNote X1, X2 and X3 with Mac OS X 10.6 Snow Leopard, and have received reports from many customers using Mac OS X 10.6 Snow Leopard.

We will continue to update this page should any additional issues be discovered.

Note that all Leopard (10.5) compatibility notes (below) also apply to 10.6.

Word 2008 and 10.6

We have identified an issue where quitting Word 2008 with the EndNote tools loaded causes Word to crash. This issue is isolated to EndNote, Word 2008, and Mac OS X 10.6. We are actively working to find a more permanent solution with our partners at Apple and Microsoft to resolve this issue.

As the crash happens as Word is closing after all data has been saved, we do not anticipate any data loss due to this issue.

To avoid this crash, you can do the following before quitting Word:

  1. Go to the "Tools" menu, choose "Templates and Add-ins..."
  2. Uncheck "EndNote CWYW Commands.dot" and "EndNote CWYW Word 2008.bundle."
  3. Quit Word. When you restart, the EndNote tools should load again.


Pages, multi-byte, and Snow Leopard issue:
Apple has released an upgrade to Pages '09, included in the iWork 9.0.3 update that addresses compatibility issues users of 10.6 and EndNote and Pages had experienced. "Fixes an issue with saving documents with EndNote citations containing multi-byte characters when using Mac OS 10.6"

Note: This fix may not correct all documents affected by this issue using Pages prior to the patch. You may need to restore from a backup copy of those documents if that is the case.

This update should be installed from the Apple menu, Software Updates before working with EndNote, Pages and 10.6. It is also available here.

Leopard 10.5 Compatibility News



EndNote X2 and later

EndNote X2 was designed after the release of Leopard, and it was designed to work with this operating system. There are no known compatibility issues affecting EndNote X2 and Mac OS X 10.5 at this point.

EndNote X1

There are no current compatibility issues with EndNote X1 and Leopard with the 10.5.2 and later versions of Leopard.

EndNote X

There are no known compatibility issues affecting EndNote X at this point.

EndNote 9

Due to major compatibility issues, it is not recommend to run EndNote 9 or earlier on OS X 10.5.

  1. It is not possible to use the "Connect" option reliably.

  2. EndNote 9 will not import text files formatted in many standard direct export formats.
There are no workarounds for these issues.

EndNote 9 and earlier versions will not be updated for Leopard compatibility.

To work with EndNote and Leopard, contact Sales for an upgrade to the current version of EndNote.

EndNote 8 and earlier

EndNote versions prior to version 9 were no longer supported at the time of the OS X 10.5 release. Our current list of supported versions is here.

We will not test or support running these older versions with OS X 10.5.

Note that the issues reported above for EndNote 9 may affect older versions of EndNote as well.


Previous compatibility reports can be found here:

Tiger 10.4

Panther 10.3

Intel processor transition


 

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