Installation Help

Compatibility, Installing, Uninstalling, and Upgrading

Install 1: Can I activate my demo version to a full version?

Install 2: What are the system requirements for EndNote?

Install 3: What versions of EndNote are still actively supported by Clarivate Analytics Customer Care Technical Support?

Install 4: I purchased the download version of EndNote, and need to reinstall, but I no longer have the installer file on my computer. How can I re-download the software?

Install 5: If I use the demo version now to create libraries and bibliographies, will I be able to transfer my data from the demo version to the full version?

Install 6: I bought the upgrade version. What is the correct way to upgrade my old version?

Install 7: What level of user rights (e.g. User, Power User, Administrator) does EndNote require to install and run correctly?

Install 8: Should I uninstall my old version of EndNote before installing the new version?

Install 9: I just bought the download version, but I am not sure where I saved the installer file I just downloaded. What is this file called? How can I find it on my computer?

Install 10: I bought the upgrade version. What is the correct way to upgrade my old version?

Install 11: Is EndNote Citrix or Terminal Server compatible?

Install 12: What are the data limitations in the program?

Install 13: Where can I find my Serial number or Product Key?

Install 14: Does EndNote Windows run on a Windows disk partition on a Macintosh?

Install 15: How can I delete/recreate my EndNote preferences?

Install 16: Is EndNote compatible with a 64-bit version of Windows running on a computer with a 64-bit processor?