FAQs: EndNote

The EndNote User Interface

Interface 1: When I go to "References > New Reference" or when I try to edit an existing reference in a library, nothing happens with EndNote 8 on a Mac. When I close EndNote, I get an "Unexpectedly Quit" error. How can I resolve this?

Interface 2: When I open EndNote, why are the tools in the toolbar grayed out?

Interface 3: Why is the item that I would like to select from the menu unavailable or grayed out?

Interface 4: The references displayed in the Reference List do not show the references I just added. Where are they?

Interface 5: When I try to open my library by double-clicking on it, EndNote 8 comes up and gives the error "Windows cannot find '(path to .enl file)'. Make sure you typed the name correctly, and then try again." How can I avoid this?

Interface 6: I want to save the changes made to my library. Why is the "Save" button grayed out under the "File" menu?

Interface 7: Can I use relative paths to link my PDF files and other file attachments?

Interface 8: Can I hide the fields I'm not using in a reference?

Interface 9: Can I share my customized reference type table with another EndNote user?

Interface 10: Is it possible to display all the author names in my library reference list and not just the first author?

Interface 11: I am trying to link to a PDF file and get the error message "Could not add link" with EndNote X and later. How can I fix this?

Interface 12: Does EndNote Mac support AppleScript?

Interface 13: I am clicking on the Microsoft ActivSync or Mobile Sync for Vista, but my EndNote library is not synchronizing.

Interface 14: I am editing reference types in EndNote X1 on Windows, and I can't edit the name of the Reference Type. What can I do?

Interface 15: Every time I launch EndNote X2.0.1 Windows I am being asked about EndNote Web signup. How can I disable this?

Interface 16: With Windows EndNote X3.0.1 or later, my group icons have disappeared. How can I fix this?