FAQs: EndNote
Search 1: I am trying to search PubMed using a connection file in EndNote 3/4/5, but I always get no results or error messages such as "Error searching for records. PubMed response: 301 Moved permanently..." How can I fix this?
Search 2: When I try to search PubMed or the Web of Science in EndNote using a connection file I get "No Matching References Found" when I know it should return some results or I get a time-out error message after two minutes. My computer uses a proxy server. How can I fix this?
Search 3: I always get a "Host refused connection" error when I try to use EndNote to search any remote database (even with those that do not require a subscription, such as Library of Congress), or the connection always times out. My computer is behind a firewall. How can I fix this?
Search 4: I'm getting a 12007 connection error (or any error in the 12xxx range), how can I resolve this?
Search 5: When searching inside of EndNote X2 or later, my library is importing all the search results automatically, unlike previous versions. Is it possible to modify this behavior?
Search 6: How can I get the best results from the "Find Full Text" option in EndNote X2 and later?
