Contact Support

For questions regarding
Your EndNote software:

Contact Technical Support

Tel: +1-800-336-4474, press 4
Submit a technical support request to contact the Technical Support Team

For questions regarding
orders, billing, shipping or serial numbers:

Contact Customer Support

Tel: +1-800-336-4474, press 3
Submit a customer support request to contact the Customer Support Team

Hours of Operation

Customer Support

8AM to 6PM Eastern, GMT – 5 Monday – Friday
Technical Support 9AM – 8PM Eastern, GMT – 5 Monday – Friday